EIO Waste & Recycling Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.eio-waste.com] (the “Site”), use our services, or interact with us in other ways. By using the Site, you consent to the practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Details: Name, email address, phone number, and mailing address, which you provide when submitting inquiries, requesting quotes, or signing up for newsletters.
- Payment Information: Billing details (e.g., credit card numbers) processed through secure third-party payment gateways for service payments.
- Usage Data: Information about how you interact with the Site, such as IP address, browser type, device information, pages visited, and time spent on the Site.
Non-Personal Information
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience, analyze Site traffic, and personalize content. You can manage cookie preferences through your browser settings.
- Analytics Data: Aggregated data from tools like Google Analytics to understand Site performance (no personally identifiable information is shared).
We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly required for service delivery and with your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our waste and recycling services, including processing requests and scheduling pickups.
- To communicate with you, such as responding to inquiries or sending service updates.
- To process payments and manage billing.
- To analyze Site usage and optimize user experience.
- To comply with legal obligations, prevent fraud, and enforce our terms of service.
- For marketing purposes, such as sending promotional emails (you can opt out at any time).
3. How We Share Your Information
We do not sell your personal information. We may share it in limited circumstances:
- Service Providers: With trusted third parties (e.g., payment processors, email service providers, or logistics partners) who assist in operating the Site and services, under strict confidentiality agreements.
- Legal Requirements: If required by law, such as in response to a subpoena or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We ensure all sharing complies with applicable data protection laws.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Request removal of your data (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing communications or object to certain processing.
To exercise these rights, contact us at [[email protected]]. We will respond within 30 days.
You can also:
- Opt out of cookies via browser settings.
- Use the “Do Not Track” signal (though we do not currently respond to it).
6. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly. Parents or guardians who believe their child has provided us with information should contact us.
7. International Data Transfers
If you are accessing the Site from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ. By using the Site, you consent to this transfer.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically. Continued use of the Site after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
EIO Waste & Recycling Solutions
5312 PA-309
Monroe TWP, PA 18618
Email: [email protected]
Phone: (570) 255-2574